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BIM (TU) - II Semester - Business Communication Notes


PART III

BUSINESS CORRESPONDENCE

12. Sales and Applications

13. Memorandums

PART IV

BUSINESS REPORT WRITING

14. Reports: Problems, Organisation, and Interpretation

15. Reports: Determination and Makeup

PART V

OTHER FORMS OF BUSINESS COMMUNICATION

18. Public Speaking and Oral Reporting

19. Additional Oral Communication Activities

20. Nonverbal Communication


References:

Lesikar, R. V., & Pettit, J. D. (2006). Business Communication - Theory and Application. New Delhi: A.I.T.B.S. Publishers and Distributors .

Rentz, K., Flatley, M. E., & Lentz, P. (2011). Lesikar's Business Communication: Connecting in a Digital World. New York: McGraw - Hill Companies, Inc.

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